FAQ
☕ Products
What roast levels do you offer?
We offer light, medium, and dark roasts, crafted for a range of taste preferences.
Do you focus on single-origin or blended coffees?
Our core lineup features carefully crafted blends — including our signature Zero Sugar Espresso Blend — designed for balance, consistency, and everyday enjoyment. We will be expanding our blend collection with exciting new profiles in the near future. Single-origin and decaf options are also on the horizon, so stay tuned!
What is the Zero Sugar Espresso Blend?
It is our flagship blend, developed for espresso lovers who want a bold, clean cup without any added sugar. Rich, smooth, and endlessly versatile.
🔥 Roasting
Where are your beans roasted?
Our green beans are currently roasted by a trusted specialty roaster in Ontario. All packaging and order fulfillment is handled in-house here in Vancouver, BC where we personally inspect every bag before it ships to you.
Will this change in the future?
Yes! We are actively working toward opening our own roasting facility in Vancouver. Our goal is to bring the full roasting process in-house so we can have even greater control over quality and freshness. Stay tuned exciting things are coming.
📦 Shipping
How long does shipping take?
Domestic orders arrive in 3–7 business days. International orders may take 7–14 business days.
Why might my order take longer than expected?
We roast every batch fresh to order. If your selected beans are not currently in stock, we will roast them before shipping this may add a few extra days to your delivery. We believe great coffee is worth the wait.
Do you ship internationally?
Yes, we ship to select countries. Shipping rates are calculated at checkout.
How do I get free shipping?
Orders over $45 CAD qualify for free shipping.
↩️ Returns
What is your return policy?
We accept returns within 14 days of delivery for unopened products. Please contact hello@odysseyroasters.com.
🎁 Discounts
Do you offer a welcome discount?
Yes! New subscribers receive 10% off their first order. Your discount code will be sent to your email upon sign-up.
Is there a discount for repeat customers?
First-time buyers receive a free shipping code via email after their first purchase.
